It’s been a year in data science and machine learning. Okay, I lied. Technically a full year and a few months since I officially splooted (wanted to show off my extensive vocabulary) into the world of data science and machine learning with my master’s program. In late 2023 I started learning data science through a Udemy course and in January of 2024 I gave up. Well, not exactly per say. ...
Customer churn isn’t just a marketing problem - it’s a business survival issue. In competitive industries like e-commerce, losing one customer often means losing several revenue streams, especially when one account can represent multiple users. This post is a breakdown of my churn prediction capstone project for the postgraduate data science program at UT Austin - also tied to my master’s in data science at Deakin U. The project was closed-source, so I can’t release the full notebook, but I’ll walk you through everything I did including code snippets, results, charts, what I learned, and where this project fits in my larger journey into machine learning and MLOps. ...